FAQ

Shipping

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States. No minimum order required.

How long does order processing take?

Orders are processed within 2–5 business days after your order is placed. You’ll receive an email when your order ships.

How long will delivery take?

Once shipped, standard delivery takes 7–20 business days depending on your location. These are estimates; holiday demand and carrier delays can affect delivery. Contact us if you have concerns about your shipment.

How do I track my order?

When tracking is available, we’ll send it in your shipping confirmation email. Tracking can take several business days to update after a label is created.

Is it possible my order arrives in multiple packages?

Yes, in some cases your order may be split across multiple packages — for example, if items ship from different locations or at different times. Each shipment will have its own tracking number, so you'll be notified separately for each one.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items that are unused and in their original condition and packaging. To start a return, please use the contact form on our Contact page.

Can I change or cancel my order after placing it?

We can accommodate changes or cancellations until fulfillment begins. Please contact us as quickly as possible using our contact form and we'll do our best to help.

What if I received a damaged or wrong item?

We're sorry to hear that! If you received a damaged item or something that wasn't what you ordered, please reach out via our contact form promptly after delivery. Include your order number and a photo of the item, and we'll make it right promptly.